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"Frequently Asked Questions"

Below are some of are common questions about Store

We specialize in modern and cozy home decor — including wall art, lighting, candles, throws, vases, planters, rugs, and more — designed to make your home warm, stylish, and welcoming.

Allison’s Home is proudly based in the United States. All our products are shipped directly from our U.S. warehouse or trusted suppliers.

Currently, Allison’s Home operates exclusively online. This allows us to offer a wider selection and better prices without retail markups.

Simply browse our collections, add your favorite items to your cart, and proceed to checkout. You’ll receive an order confirmation email once your purchase is complete.

We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay for secure transactions.

Orders are processed within **1–3 business days** after purchase. You’ll receive an email notification once your order has shipped.

U.S. orders typically arrive within **3–7 business days**, depending on your location and shipping method selected at checkout.

Yes! We offer **free shipping on all U.S. orders over $50.

At this time, we only ship within the United States. We’re working to expand international shipping in the future.

Once your order ships, you’ll receive an email with a tracking number and a link to follow your package’s progress in real time.

Please contact us immediately at [alisonshomedecor@gmail.com
]. If your order hasn’t been shipped yet, we’ll gladly update the address for you.

We offer a **30-day return policy**. Items must be unused, in original packaging, and returned within 30 days of delivery. Some exclusions may apply (like clearance or custom-made items).

We focus on combining **quality craftsmanship, elegant design, and affordability. Every item is thoughtfully curated to help you create a home that feels cozy, personal, and inspiring.

We’re sorry for any inconvenience! Please send photos of the damaged item to **[alisonshomedecor@gmail.com]**, and we’ll issue a replacement or full refund as soon as possible.

alisonshomedecor@gmail.com

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